Terms of service

Terms of Service

Last Updated: 27 June 2026

1. Introduction

Welcome to Clottan Clerhy. These Terms of Service ("Terms") govern your access to and use of the website located at https://ClottanClerhy.store (the "Website"), including any purchases made through the Website.

By accessing, browsing, or using our Website, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Website.

2. Company Information

For any questions regarding these Terms, you may contact us at:

Clottan Clerhy
Website: https://ClottanClerhy.store
Email: support@ClottanClerhy.store

3. Eligibility

By using this Website, you confirm that:

You are at least 18 years of age or have the permission of a parent or legal guardian;
You have the legal capacity to enter into binding contracts;
Any information you provide is accurate and complete.

4. Products and Services

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing displayed on the Website are accurate.

However:

Product images are for illustrative purposes only;
Colours may vary depending on device settings and display screens;
Product packaging may differ from images shown;
Minor variations may occur between products and descriptions.

We reserve the right to modify, discontinue, or update products without prior notice.

5. Orders

Placing an order does not guarantee acceptance.

All orders are subject to:

Product availability;
Verification of payment;
Fraud prevention and security checks.

We reserve the right to refuse, limit, or cancel any order at our discretion, including where pricing errors, stock discrepancies, or suspected fraudulent activity occur.

An order is accepted only when we send confirmation that the goods have been dispatched.

6. Pricing and Payment

All prices displayed on the Website are shown in the applicable currency selected at checkout.

We reserve the right to change prices at any time without notice.

Payment must be received in full before an order is processed and dispatched.

Accepted payment methods are displayed during checkout.

7. Delivery

Delivery times provided on the Website are estimates only and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by:

Customs authorities;
Postal services;
Courier companies;
Severe weather conditions;
Force majeure events;
Circumstances beyond our reasonable control.

Risk in the goods passes to the customer upon delivery.

Ownership of goods transfers only after full payment has been received.

8. Returns and Refunds

Returns, cancellations, and refunds are governed by our Returns & Refunds Policy.

Consumers located in the United Kingdom may have statutory rights under applicable consumer protection laws, including the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

Nothing in these Terms affects those statutory rights.

9. Promotions and Discounts

Promotional offers, discount codes, and special campaigns:

Are subject to availability;
May be withdrawn or amended at any time;
Cannot be exchanged for cash unless required by law;
May be subject to additional terms and conditions.

We reserve the right to cancel promotions where misuse, fraud, or technical errors occur.

10. User Conduct

You agree not to:

Use the Website for unlawful purposes;
Interfere with Website security or functionality;
Upload malicious software, viruses, or harmful code;
Attempt unauthorised access to systems or data;
Engage in fraudulent activity;
Violate any applicable law or regulation.

11. Intellectual Property

All content on the Website, including but not limited to:

Logos;
Branding;
Product descriptions;
Graphics;
Images;
Website design;
Text;
Software;

is owned by or licensed to Clottan Clerhy and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

12. Website Availability

We do not guarantee that the Website will be uninterrupted, secure, error-free, or continuously available.

We may suspend, withdraw, modify, or restrict access to all or part of the Website at any time without liability.

13. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion would be unlawful under UK law, including liability for:

Death or personal injury caused by negligence;
Fraud or fraudulent misrepresentation;
Any rights that cannot legally be excluded.

To the fullest extent permitted by law, Clottan Clerhy shall not be liable for:

Indirect or consequential losses;
Loss of profits;
Loss of business opportunities;
Loss of data;
Loss of goodwill.

Our total liability arising from any claim relating to a purchase shall not exceed the amount paid for the relevant product.

14. Indemnity

You agree to indemnify and hold harmless Clottan Clerhy from any claims, damages, liabilities, costs, and expenses arising from:

Your breach of these Terms;
Your misuse of the Website;
Your violation of applicable laws or third-party rights.

15. Third-Party Links

The Website may contain links to third-party websites.

We do not control, endorse, or assume responsibility for the content, policies, products, or services provided by third parties.

Accessing third-party websites is at your own risk.

16. Privacy

Your use of the Website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect personal information.

17. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including:

Natural disasters;
Government actions;
Labour disputes;
Pandemics;
Telecommunications failures;
Supply chain disruptions;
Transport interruptions.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, Shipping Policy, and Returns & Refunds Policy, constitute the entire agreement between you and Clottan Clerhy regarding the use of the Website.

20. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws provide otherwise.